My top 10 reasons are:
* Social Media will change the way how business is conducted.
* Social Media is about people, not technology.
* Have a clear understanding and overview of your company in the landscape.
* Learn from your target audience through Social Media. Social Media tools can help to create thorough Competitive Intelligence.
* Let your enthausiasts be your ambassadors. Word of Mouth has much more impact than advertising.
* Let Social Media replace or complement internal functions and processes.
* Do understand the power of the crowd and what it can accomplish (be it positive or negative).
* Understand that the Tipping Point will occur faster and sooner due to Social Media centralisation and transparency.
* Your brand is what people think of it, therefore make absolutely sure the perception and attitude is in favor of your brand based on actions and interactions.
* Customers want more than just a shallow relationship.
This list is far from complete, please do add your reasons!
Related posts:
- Executives’ approach on Social Media
- Reflection: “Social media strategies give hope to ad agencies”
- Coca Cola Is Accelerating Its Social Maturity
- Gianluigi Cuccureddu SMP updated article Social Media As Business Accelerator, Social Media Analytics As Enabler But Business Culture Has To Change
- Social media zijn een lange termijn investering
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