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- Enterprise Social Media Usage Pays Off In Innovation And Knowledge Sharing http://t.co/BUnkJhTH #oi #innovation #sm #e20 #socialmedia
- (New Blogpost) Enterprise Social Media Usage Pays Off In Innovation And Knowledge Sharing http://t.co/Dn8QPKdh
- Advertising op basis van social graph verhoogt de performance van direct response en brand lift… http://t.co/xliuJtHp #socialmedia #sm #e20
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Enterprise Social Media Usage Pays Off In Innovation And Knowledge Sharing
This concludes the survey by the Association for Information and Image Management (AIIM), the global community of information professionals, authored by Andrew McAfee, a principal research scientist at the MIT Sloan Center for Digital Business and the AIIM Task Force on Social Business and Innovation.
Advertising op basis van social graph verhoogt de performance van direct response en brand lift
Dit is de meest significante conclusie van het onderzoek door 33Across. Het heeft grondig onderzocht wat het effect is van de consument haar social media connecties (en content) op de effectiviteit van advertising. 33Across onderzocht vijf verticals, automotive, consumer packed goods (CPG), entertainment, financiële diensten en retail. Lees meer over: Advertising op basis van social graph verhoogt de performance van direct response en brand lift.
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Get Inspired By Silicon Valley Executives And Learn About Digital Trends And Their Organizational Impact
I encountered this interesting (Dutch) initiative “Emerce Business Course” that offers best of both worlds, creating an immersive experience. It’s an MBA-level course on online strategy at the heart of the Internet’s industry: Silicon Valley. This enables participants to have intimate strategic discussions with real Silicon Valley entrepreneurs and investors. The participants will visit start-ups as well as established pure-players to get a feel for what doing business in the Valley is all about.
Contents
The course is from 2-6 April in Silicon Valley, in short, the business course is build around 5 topics:
Topic 1 – The origins of Disruption
“This topic focusses on the fundamental drivers behind the disruptive nature of internet technology. Why and how are current business paradigms constanly being challenged? What are the characteristics of winner-takes-all markets? Which players are prone to be affected most and why?
During the sessions we will constanly compare new models to existing ones, identifying the factors causing disruption, as well as accompanying opportunities for innovation. Together we will discuss how these developments affect your business now, and in the future.”
Topic 2 – Dealing with Infinite Touchpoints
“From a world with limited and fairly isolated customer contact channels in the ‘pre-digital’ age, we have quickly evolved to the digital and mobile age in which the amount of customer contact channels in theory is infinite. In this new age, it is not enough to simly replicate your activities across different channels to manage cross channel customer behaviour effectively and efficiently.
The management of a large amount of customer contact channels requires a systematic approach that capitalises on each channel’s strenght, while at the same time making optimal use of existing resources. It requires using different analytics and selecting the right KPI’s to measure ROI.
The sessions on this topic discuss how brands and organizations can cope with this new reality, its opportunities and its consequences for channel strategy development and management practice.”
Topic 3 – When consumers talk to each other
“Social media are word-of-mouth on steriods”, said Gary Vaynerchuck in 2008. And they have proven to be just that, and more! Although most organization are aware of the simple fact they should embrace social media, only few actualy do. And many of those who do experience that embracing social media requires structured social strategy development as well as flawless execution throughout the organisation.
This topic focusses on the succesful use of social media for your organisation, with special attention to social media analytics.”
Topic 4 – The Platform Battle: Mobile internet
“Mobile First! This strategic choice of internet powerhouse Google illustrates the fundamental shift in thinking about internet communication as a consequence of the rise of mobile internet. Together with developments in cloud computing this is probably the most fundamental disruptive technological development of the decade.
Sessions on this topic aim to explore new business models enabled by mobile internet technology as wel as the implications of the current battle for mobile platform dominace between the three key players: Apple OS, Android and Windows.”
Topic 5 – Exploring the Valley
“The last day of the business course will be completely focussed on experiencing the Silicon Valley entrepreneurial spirit. Several visits to Silicon Valley companies will offer a unique view behind the scenes of one of the most vibrating and innovative business environments in the world.”
For all information, have a look here.
Posted in Business
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Social Technologies Spur User Participation And Speed Up Product Innovation
Recently McKinsey published two articles on open innovation. One of them focuses on the business risks, the other on the usage of social technologies for open innovation. With regard to the latter, McKinsey found that “nearly two-thirds of the companies around the world that adopt a social-technology platform aim to collaborate beyond their own walls to share ideas and information with customers and suppliers.”
Justin Timberlake betreedt de social TV arena met Myspace TV
Timberlake, deels eigenaar van Myspace zet zijn zinnen op de ontwikkeling van Myspace TV. Op de CES heeft hij het nieuwe sociale platform om samen met vrienden in real-time TV te kijken, aangekondigd. Myspace TV werkt samen met Panasonic en haar Viera Connect platform. Lees meer over: Justin Timberlake betreedt de social TV arena met Myspace TV.
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Organisaties overrompeld door Big Data
Onlangs concludeerde Gartner dat organisaties slecht voorbereid zijn op big data. Daarop voortbordurend publiceerde Oracle afgelopen week een onderzoek waaruit bleek dat organisaties de Big Data revolutie onderschatten. Big Data wordt alsmaar belangrijker door ontwikkelingen zoals meer interactie tussen consumenten en merken via mobiele apparaten, een stijging van de M2M (machine to machine) communicatie en organisaties die meer en meer informatie in eigen processen integreren. Lees meer over: Organisaties overrompeld door Big Data.
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University of Cambridge Joins Eli Lilly’s “Open Innovation Drug Discovery Platform”
The University of Cambridge has partnered up with global pharmaceutical company Eli Lilly and Company in an active collaboration programme helping to find and develop potential new medicines, particularly in the areas of greatest need. Gianluigi Cuccureddu comments on the challenges and possibilities of the initiative.
Unilever at the CES: Watching the on-demand world of content and what it means for the billions it spends on TV advertising worldwide
According to the global CMO of Unilever, mr. Keith Weed it’s a megatrend which Unilever is watching closely. the world’s second-largest advertiser, brought more than 30 marketing executives the event to immerse themselves in the technologies shaping the way people interact with content and one another.
Second screen and TV ad spend
A viable perspective, a brand as filter, it might only be a matter of time before valuable advertising revenues also move away from the TV and onto the second screen, this is exactly where brands like Unilever can play a role, be it a filter or as another mechanism. Supplementary information in a branded environment, engaging with customers in their environment on their terms. The brand as a platform.
For a brand to be a filter, it needs to exceed its customer engagement, go beyond and truely connect with its customers.
Brand Intelligence and Social TV
Mr. Weed said “the cloud is important to us because now people can select what they want to view when they want to view it, and as an advertiser there are consequences for that.” This development offers opportunities as well, almost everything can be measured, on top of that, interaction about or with TV content (Social TV) adds another layer of brand intelligence to enhance to connection with the viewers/customers.
Social TV and the insights that can be extracted from various sources will enable brands such as Unilever to:
* Enhance its TV planning and buying
* Test its ad variants or test their own ads against competitors’ ads
* Relate social TV interaction to brand sentiment giving valuable feedback
* Refine audience segmentation in relation to the (branded) TV content and get more value for money
How do you think the on-demand world of content will impact brand advertisers such as Unilever?
Posted in Innovation
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Justin Timberlake’s Myspace TV: Social TV’s new kid on the block?
The pop culture icon and part owner of MySpace has thrown his weight behind MySpace TV, a new social platform for watching TV together with friends in real time, according to DigitalTrends. At the CES 2012, Justin Timberlake popped up on stage to announce that MySpace is redefining the way we watch TV.
Together with Panasonic and its Viera Connect platform will launch Myspace TV tob ring together exclusive channels combined with social networking.
Timberlake said:
“It feels like forever ago that we’d all get together around the set and watch the Cosbys. Along the way, TV stopped being a shared experience, and just became something you consume whenever you have a minute alone. But the problem is that people want to share and talk about what’s happening with their favourite shows and characters. Myspace is all about creating an experience where people can connect to what they’re passionate about and connect with each other based on that shared love.”
Expertreviews.co.uk continues:
”MySpace TV will provide an app for Panasonic customers, allowing them to tap into the channels provided and use the social networking features.
It’s planned that the service will launch with music (the social network has a catalogue of more than 42million songs and 100,000 music videos to use), although news sports and reality TV will all come online.
Content will come from a variety of providers, including on-demand services and real-time broadcast networks.”
Venturebeat reports:
“MyspaceTV is an over-the-top social television service that brings an entirely new dimension to the TV experience you’re familiar with today,” said Tim Vanderhook, the chief executive of Myspace, onstage at Panasonic’s press conference. Vanderhook and his brother, Chris Vanderhook, are the founders of Specific Media, the company that acquired Myspace from News Corp. for $35 million in mid-2011. News Corp. had originally purchased Myspace from its founders in 2005 for $580 million.”
Myspace TV is still Myspace
Even if “Social entertainment experience across all devices” is an interesting customer value proposition, it’s still Myspace, still having the challenges of low traffic and not enough interest from the target audiences.
Will Myspace be able to attract viewers in a fragmented and trending space such as Social TV? It’s certainly an opportunity to revive a dying platform, but this paradox is the challenge.
Thanks for the hat tip @davidcushman
Posted in Social Media, Technology
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Diensten innovatie om de retailers 17 miljard kostende retourzendingen te verlagen
Een nieuw rapport van Accenture wijst uit dat de kosten, die zijn verbonden aan het retourneren van elektronische apparaten, afgelopen jaar de Amerikaanse elektronica-retailers en fabrikanten ongeveer $ 17 miljard gekost heeft. Dit is een stijging van 21% ten opzichte van 2007. Deze kosten omvatten het ontvangen, beoordelen, repareren, opnieuw verpakken en bevoorraden, en het opnieuw verkopen van geretourneerde producten. Lees meer over: Diensten innovatie om de retailers 17 miljard kostende retourzendingen te verlagen.
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